When online reviews become a problem?No matter how hard you try, it's a fact that you cannot please everyone; there will always be someone that will bad-mouth or slander your name. The problem gets even worse when unethical competition posts false negative reviews about you in order to ensure they become the best option on the market or a fired employee that seeks revenge is writing mean reviews and slanderous comments.
Customers are reading online reviews, it's a fact, and the importance and value of online reviews is on the way up!
Online reviews can make or break your business: while the positive customer reviews will gain you trust and increase your sales the bad online reviews, the slanderous remarks and the mean ratings could have a damaging impact on your business and your good name.
What is online defamation?
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