Why are online reviews so important?
• 89% of consumers viewed online sources of product and service reviews as trustworthy
• 80% have changed their minds about a purchase based solely on the negative reviews they read
• 85% of those surveyed said they'd be more likely to purchase if they could find additional recommendations online.
• 72% of consumers trust online reviews as much as personal recommendations
The online review web sites receive an astounding 84 million visitors a month; people looking for good services and products...
Conclusion: Local consumers are becoming more familiar with online reviews and therefore placing more value and trust in them. The online reviews represent customer referrals, and customer referrals are the best type of leads a business can receive.
When online reviews become a problem? Why should i do when i get bad reviews?
How about the negative online reviews competitors launch at you?
How do i remove negative reviews? How do i delete false bad reviews?
How do i get more positive customer reviews online and better ratings?
People research businesses before they choose which one to give their money to, and if you have not so favorable ratings and bad business reviews it can push these potential clients away from you and into the arms of your competitors.
How customers see negative reviews and bad ratings:
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